Category: Customer Voice
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D365 Customer Voice Survey Response trigger the OOB way in Customer Insights Journeys
A while back, I put together a guide on how to create a trigger when you receive a response from a D365 Customer Voice Survey In Customer Insights Journeys. Why? Because I couldn’t find an out-of-the-box (OOB) solution for it—so I had to get creative! 🤔💡 But wait—thanks to an awesome comment from Dan on…