So, let me take you on a little adventure I recently had while setting up a Dynamics 365 Customer Voice send-out for supplier reviews as part of CRMK’s ISO9000 work. This was my debut in using Customer Voice in Real Time, and oh boy, was it a ride! 🎢 First, I whipped up the survey and…

In my previous post, I took you on a thrilling journey through the process of setting up an event and registration form in real-time marketing. But hold onto your hats, because the adventure doesn’t stop there! 🚀 After all, what’s an event without attendees? We certainly wouldn’t want to make a grand entrance only to…

Effective September 1, 2023, Dynamics 365 Marketing and Dynamics 365 Customer Insights will combine into Dynamics 365 Customer Insights. They will be referred to as Dynamics 365 Customer Insights – Journeys and Dynamics 365 Customer Insights – Data. Check Dynamics 365 Customer Insights FAQs for details. Welcome to the first installment of my series all…